Each time a user was trying to connect, a message about missing licensing server was displayed.

Recently, I had a customer that called me telling me that the RDS solution Proof of Concept that was implemented was not working anymore. In this post, we will be talking about RDS and look at the last role about which we didn’t talked about : the Licensing Server. So this explain my lack of recent posts and short answers to comments.

See also Locate the Microsoft Clearinghouse Telephone Number for Your Country or Region.I know it has been some time since I didn’t write any new posts but I had to work (and still working) on a quite heavy project which is taking away all my free time. For product support, visit the Microsoft online support website at, or contact your technical support provider. Remote Desktop Licensing customer service center representatives cannot provide technical support for your Remote Desktop license server. Continue through the wizard until presented with the telephone number of the customer service center nearest you. To start the Licensing Wizard, on the Action menu, click Activate Server or Install Licenses. To set your connection method to “Telephone,” on the View menu, click Properties, and then click the Connection Method tab.

Open the Remote Desktop Licensing Manager tool. To find the number of a customer service representative:

If you are having problems with this website, with activating your license server, or with installing client access licenses, contact a Remote Desktop Licensing customer service representative.

Remote desktop licensing manager